




Step
|
Applicant/Client
|
Office Staff
|
Duration of Activity
|
Personnel in Charge
|
1
|
Go to the front desk. Report leaking and fill up request with signature.
|
Receive complain/request and log it in the log book.
|
5 mins.
|
Wilfredo A. Cajes
Juan G. Sumalinog
|
2
|
Forward the request to assign personnel for action.
|
3 mins.
|
Nic Castro and company
|
|
3
|
Proceed to location of leaking. Provide the consumer, the list of materials needed for repair.
|
30 mins.
|
Nic Castro and company
|
|
4
|
Pay the materials.
|
Issue Official Receipt and receive payment.
|
5 mins.
|
Perry Jill Y. Sularte
Jesa S. Auza
|
5
|
Receive Official Receipt
|
Present O.R. to storekeeper & release the materials
to assign personnel.
|
30 mins.
|
Irene E. Carosus
Jonas C. Ramos
|
6
|
.
|
Prepare the needed materials and tools needed for repair.
|
30 mins.
|
Junjun Q. Cajes and company
|
7
|
Proceed to location of leaking and do the repair.
|
2 hrs.
|
Junjun Q. Cajes and company
|
|
NOTE: If materials needed, are not from the Water District Office, skip step 4 & 5.
|
Total
|
3 Hours & 43 Minutes
|
||